At Eaxtoy, we understand the importance of a worry-free shopping experience. That's why we offer our customers the option of Worry-Free Purchase, a value-added service that provides peace of mind for your online purchases. With Worry-Free Purchase, you can rest assured that your order will arrive as described, or you will receive a full refund.
Our Worry-Free Purchase policy covers a range of potential issues that may arise during the shipping process. If your domestic package is not delivered within 10 days of fulfillment, or your international package is not delivered within 30 days, you can claim $5 for the delay. In the unfortunate event that your items are damaged in transit, you can claim up to the full value of your purchase. And if your domestic package is not delivered within 30 days, or your international package is not delivered within 60 days, you can claim the full value of your purchase for loss.
But that's not all - Worry-Free Purchase also includes carbon offsets for any carbon emissions produced within the recipient's destination country. We are committed to reducing our environmental impact and are proud to offer this added benefit to our customers.
If you do encounter any issues with your package, our Seel Resolution Center is available to help you easily resolve them. Please note that Worry-Free Purchase is a value-added service offered by Seel and should not be purchased as a stand-alone item.